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Returns information.

If you are not entirely satisfied with your purchase, please get in contact.

We accept returns for all products sold via World of Hemp. If you have an issue or query regarding your order please contact a member of our team who will be happy to help.

Online returns.

Unwanted Items

Unwanted items or entire orders can be returned to us within 30 calendar days from the date you received it.

    • To be eligible for a return, your item must be unused and in the same condition that you received it.

    • Your item must be in the original packaging.

    • You must notify us within 14 days of purchase that you want to return an item.

    • Returned items must be received within 14 days of the returns form being issued.

Please Note: Due to health and hygiene reasons we cannot accept returns for cbd vape liquids, cbd oils, skincare items, edibles, capsules, wellbeing items and disposable kits and refill pods that have been opened, unless faulty.

Faulty Items

If you have received an item you believe to be faulty or you are having problems with an item you have purchased please contact World of Hemp via email on info@worldofhemp.co.uk. A team member will help resolve the problem or supply you with the necessary returns forms.

Please Note: For all returns for both unwanted or faulty items our customer service team must be notified within 14 days of receipt of the order. Unauthorised returns unfortunately will not be processed.

Vaping CBD e-liquids.

The benefits of CBD e-liquids include the broad range of strengths, flavours and how quickly they act. Their effects can be felt within a few minutes of inhalation, spreading through your body via your respiratory system. They also have the highest bioavailability, with around 50% to 60% of what you inhale being absorbed by your body. You can calculate how much CBD you’ve taken with vaping relatively easily based on the milligrams per millilitre in the e-liquid. They’re an ideal option for people who want to have small, regular doses and will stay in your system for 1 to 3 hours. However, they are less discrete and may not be as convenient as some other options. We also wouldn’t advise anyone under the age of 18 to use vaping as a means to administer CBD.

Tinctures & drops.

The second most quickly absorbed means for taking CBD is tinctures which will start to take effect around 20 to 30 minutes after ingestion. Tinctures also stay in the system for the longest, lasting between four and six hours making them an easy option for people who don’t want to have to dose throughout the day. You can also easily calculate how much is in each serving by calculating the milligrams of CBD per ml of oil. Tinctures have a fairly high bioavailability of 30% - 40%, making them an effective method for people looking to take higher doses of CBD. Drops also work well for relieving both physical and mental conditions and can be used in low doses by children as well.



With so many options to choose from ranging from capsules, gummies and chocolate to teas and drinks, edibles are the most versatile way to administer CBD. Edibles are also a perfect option for those who don’t like the taste of oils or don’t want to use a vape. They make for the easiest way to regulate your CBD dose as most edible options come with a set amount of CBD per serving, typically ranging between 10mg and 18mg per gummy or capsule. They’re a discrete way to dose as well, requiring you to only take a capsule with water or have a few sweets throughout the day. They have a lower bioavailability than vaping and tinctures do, around 4% - 20% is actually absorbed meaning you’ll need to take a higher dose of edibles to achieve the same effect. However, the bonus of edibles in this sense is they’re often broad spectrum meaning other terpenes are included which contribute to the entourage effect. This means you get more of the different cannabinoids from the plant giving a more comprehensive range of benefits. Like tinctures, in regulated and smaller doses, edibles are also suitable for children. Edibles are also a good way to maintain your CBD levels throughout the day to use in conjunction with drops or vaping.


As with edibles, topical CBD treatments come in a broad range of products from creams, gels and balms to patches and oils. They can be used as and when you need them, meaning you don’t need to worry about a specific dosage like you would with tinctures, edibles or vaping. They’re also ideal for using in conjunction with other methods if skin conditions or muscle strain are what you’re trying to treat. Many CBD topicals come in a hemp or coconut oil suspension which are rich in essential fatty acids and omegas 3 and 6. Bioavailability is difficult to determine with topicals as it varies depending on the other ingredients in the product, the concentration and amount used. However, you’ll still be able to enjoy the calming, antiseptic and soothing properties of CBD no matter the product.

Tinctures & drops.


Bottles will generally come with a pipette/dropper which will hold either 0.5mls (in the 30ml bottles) or a full 1ml serving (in the 100ml bottles). The best way to figure out your dosage is by looking at the strength per 1ml then working backwards from there. Generally speaking, most bottles will let you know how much is in 1ml of liquid, but if not, you can use a simple calculation to work it out. Take the total amount of CBD and divide it by the number of mls in the bottle. For example, a 30ml bottle with 500mg of CBD would be 500/30 to give you 16.6mg per ml.

If you want to take around 16mg a day and 1ml holds 16mg, you can have half a dropper full in the morning and half in the evening. While the higher dose bottles cost more, they’re also more potent meaning you often won’t even need a full pipette a day and just get by with a few drops for each serving.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 3-5 workings days depending on your card issuer's policies.




The best way to dose with vaping is similar to how you would would drops. Find how many milligrams of CBD there is in 1ml of e-liquid, from here you can fill your tank accordingly. Most vape tanks or pods will have a 2ml capacity so for example if you had a 10ml bottle of 300mg strength e-liquid:

Start by calculating the milligrams - some bottles may tell you how much CBD you’ll get per ml. If not, take the total volume of CBD (in this case, 300mg) and divide it by the number of millilitres in the bottle. So: 300mg / 10 = 30mg of CBD per 1ml.

  • Then, you can figure out how much you’ll need to vape to get your required dose. If you’re looking for a moderate level of CBD, around 50 to 60mg a day you’ll need to vape 2mls to get the required amount.



Edibles are the easiest way to measure and regulate your intake of CBD. Most of the time, each edible will have a set amount of CBD in it meaning you just need to count the number you need to reach your desired dose. Generally speaking, gummies and capsules will contain between 10mg- 18mg each. To get your dose right, if you have gummies with 10mg each for example and want to take 50mg a day, you’ll want to eat 5 to 8 gummies throughout the day. Because edibles have a lower bioavailability it’s often advisable to have slightly more mg with these than you would if you were using drops or vaping. Edibles also have a guide about the maximum amount to take a day which varies depending on the kind of product and strength of CBD they each contain.

If you want to cancel a order prior to shipping please notify us via email at info@worldofhemp.co.uk or telephone on
020 3394 0115 before 4.30pm. If you notify us after 4.30pm we may not be able to cancel the order.

If the order has been dispatched you still have 14 days to cancel for a full refund. Please follow the returns procedure above to arrange for your items to be returned and a refund issued.

If you have any questions regarding about the details above you can call, live chat or email and one of our customer service team members will be happy to advise.

For full terms and conditions relating to returns and cancellations please click here.